{"id":153,"date":"2021-08-21T06:58:07","date_gmt":"2021-08-21T13:58:07","guid":{"rendered":"https:\/\/support.hapspot.com\/?ht_kb=canceling-an-event"},"modified":"2021-10-31T21:00:57","modified_gmt":"2021-11-01T04:00:57","slug":"canceling-an-event","status":"publish","type":"ht_kb","link":"https:\/\/support.hapspot.com\/?ht_kb=canceling-an-event","title":{"rendered":"Canceling an Event"},"content":{"rendered":"\n<p>If your event needs to be canceled for some unforeseeable reason, you can do that from your event management page. Click on the <kbd>...<\/kbd> button to see the action menu and then click <kbd>Cancel Event<\/kbd>. You will be required to fill in a cancellation note that will be sent to event attendees. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"656\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-53.png\" alt=\"\" class=\"wp-image-977\" srcset=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-53.png 939w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-53-300x210.png 300w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-53-768x537.png 768w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-53-50x35.png 50w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-53-60x42.png 60w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-53-100x70.png 100w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Important<\/strong><br>You must refund all previously sold tickets for the event before you can proceed with the cancellation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your event needs to be canceled for some unforeseeable reason, you can do that from your event management page. Click on the &#8230; button to see the action menu and then click Cancel Event. You will be required to fill in a cancellation note that will be sent to&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[19],"ht-kb-tag":[],"class_list":["post-153","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-events"],"_links":{"self":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=153"}],"version-history":[{"count":4,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/153\/revisions"}],"predecessor-version":[{"id":981,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/153\/revisions\/981"}],"wp:attachment":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=153"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=153"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}