{"id":221,"date":"2021-08-21T07:27:49","date_gmt":"2021-08-21T14:27:49","guid":{"rendered":"https:\/\/support.hapspot.com\/?ht_kb=how-do-i-purchase-a-ticket"},"modified":"2021-10-24T16:24:43","modified_gmt":"2021-10-24T23:24:43","slug":"how-do-i-purchase-a-ticket","status":"publish","type":"ht_kb","link":"https:\/\/support.hapspot.com\/?ht_kb=how-do-i-purchase-a-ticket","title":{"rendered":"Purchasing a Ticket"},"content":{"rendered":"\n<p>A ticket can be purchased by visiting an event page. Click the <kbd>Get Ticket<\/kbd> button to begin checkout. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"873\" height=\"89\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-31.png\" alt=\"\" class=\"wp-image-913\" srcset=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-31.png 873w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-31-300x31.png 300w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-31-768x78.png 768w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-31-50x5.png 50w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-31-60x6.png 60w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-31-100x10.png 100w\" sizes=\"auto, (max-width: 873px) 100vw, 873px\" \/><\/figure>\n\n\n\n<p>Often times, there might be more than one ticket option available. You will see a screen with all the available options. Select the desired option by clicking on the corresponding price button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized img-outline\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-33.png\" alt=\"\" class=\"wp-image-915\" width=\"380\" height=\"399\" srcset=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-33.png 506w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-33-285x300.png 285w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-33-48x50.png 48w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-33-57x60.png 57w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-33-95x100.png 95w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><\/figure>\n\n\n\n<p>In the next step, you will be asked to either log-in to your user account or use the guest checkout option without logging in. If you do not have a user account and wish to create one, you can do that easily at the same time.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full img-outline\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"434\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-34.png\" alt=\"\" class=\"wp-image-916\" srcset=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-34.png 973w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-34-300x134.png 300w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-34-768x343.png 768w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-34-50x22.png 50w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-34-60x27.png 60w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-34-100x45.png 100w\" sizes=\"auto, (max-width: 973px) 100vw, 973px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Use Guest Checkout<\/h3>\n\n\n\n<p>Guest checkout mode allows you to buy a ticket in the quickest possible way. If you select that option, you will be directly taken to your ticket options screen and then to the payment screen. You will enter your full name and you email address directly on the checkout screen. Your digital ticket will be emailed to you to the provided email address. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized img-outline\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-36.png\" alt=\"\" class=\"wp-image-918\" width=\"380\" height=\"386\" srcset=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-36.png 507w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-36-296x300.png 296w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-36-50x50.png 50w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-36-60x60.png 60w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Select Additional Options<\/h3>\n\n\n\n<p>On the ticket checkout screen, you can select few different options &#8211;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>To buy multiple tickets at the same time, select the quantity from provided options<\/li><li>To make any additional donation\/tip (if available as an option), move the slider to the desired amount<\/li><li>If you have received a prom code, enter it in the given box and click <kbd>Apply<\/kbd>. Note that the promo code would only work for the specific ticket that it was offered on.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized img-outline\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-37.png\" alt=\"\" class=\"wp-image-921\" width=\"383\" height=\"551\" srcset=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-37.png 510w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-37-208x300.png 208w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-37-35x50.png 35w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-37-42x60.png 42w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-37-69x100.png 69w\" sizes=\"auto, (max-width: 383px) 100vw, 383px\" \/><\/figure>\n\n\n\n<p>Review the total <strong>Payable Amount<\/strong> at the bottom of the screen and click <kbd>Next<\/kbd> to go to the payment screen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Make Payment<\/h3>\n\n\n\n<p>You can pay with any credit\/debit card in any currency and from any country. Enter your full card number, expiration (month and year) and your card verification code (CVC) on the top section. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Tips<\/strong><br>For American Express cards, <strong>CVC <\/strong>is typically 4-digit and is found on the front of the card. For other card brands, it is typically 3-digit and is found on the back side of the card next to the signature strip.<\/p>\n\n\n\n<p>For the billing details, make sure to use your registered address with your card-issuing bank. <\/p>\n\n\n\n<p>If you wish to save the card for future payments without re-entering all the info, turn on the <em>Save Card Info<\/em> option.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized img-outline\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-39.png\" alt=\"\" class=\"wp-image-923\" width=\"379\" height=\"620\" srcset=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-39.png 505w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-39-183x300.png 183w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-39-31x50.png 31w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-39-37x60.png 37w, https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/10\/image-39-61x100.png 61w\" sizes=\"auto, (max-width: 379px) 100vw, 379px\" \/><\/figure>\n\n\n\n<p>Make sure to review the payment amount and the policies mentioned before clicking the <kbd>Buy<\/kbd> or the <kbd>Pay<\/kbd> button at the bottom of the screen. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Note<\/strong><br>Your payments will be processed in U.S. Dollar (USD). Your card-issuing bank may convert the amount to your local currency, if different than USD. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Use Your Digital Ticket<\/h3>\n\n\n\n<p>Once the payment goes through, you will receive your digital ticket(s) with QR code on the screen and also via the email. <\/p>\n\n\n\n<figure class=\"wp-block-image is-resized img-outline\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/08\/Purchased-a-Ticket-Example-Successful-with-CODE-Blurred-Out.png\" alt=\"Purchased_a_Ticket_Example_Successful_with_CODE_Blurred_Out.png\" width=\"454\" height=\"410\"\/><\/figure>\n\n\n\n<p>For in-person event, please follow the directions provided by your event organizer. You may need to simply mention your name at the door or show the ticket email for scanning. <\/p>\n\n\n\n<p>For virtual events, you can enter the ticket code directly to gain access to online streaming. See <a href=\"https:\/\/support.hapspot.com\/?ht_kb=joining-a-live-streamed-virtual-event\" data-type=\"ht_kb\" data-id=\"254\">here <\/a>for more details. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>A ticket can be purchased by visiting an event page. Click the Get Ticket button to begin checkout. Often times, there might be more than one ticket option available. You will see a screen with all the available options. Select the desired option by clicking on the corresponding price button&#8230;.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[18],"ht-kb-tag":[],"class_list":["post-221","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ticketing"],"_links":{"self":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=221"}],"version-history":[{"count":5,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/221\/revisions"}],"predecessor-version":[{"id":926,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/221\/revisions\/926"}],"wp:attachment":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=221"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=221"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}