{"id":230,"date":"2021-08-21T07:29:39","date_gmt":"2021-08-21T14:29:39","guid":{"rendered":"https:\/\/support.hapspot.com\/?ht_kb=how-do-i-resend-a-ticket-e-mail"},"modified":"2021-11-12T09:12:00","modified_gmt":"2021-11-12T17:12:00","slug":"how-do-i-resend-a-ticket-e-mail","status":"publish","type":"ht_kb","link":"https:\/\/support.hapspot.com\/?ht_kb=how-do-i-resend-a-ticket-e-mail","title":{"rendered":"Requesting a Copy of Your Ticket Confirmation"},"content":{"rendered":"\n<p>After you purchase a ticket, the system will automatically send a confirmation e-mail to the address you have listed under your account or used during the guest check-out. If you wish to receive another copy of this e-mail confirmation at a later time, please follow the steps below:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Log in to your user account. If you didn&#8217;t create an account previously, you can easily create one by using the <strong>same email<\/strong> that you used for your ticket purchase.<\/li><li>Go to the event page<\/li><li>Clicking on the &#8220;Manage ticket&#8221; button under the type of ticket you purchased<\/li><li>Click the &#8220;Resend confirmation&#8221; button<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.hapspot.com\/wp-content\/uploads\/2021\/08\/Resend-Ticket-E-Mail-1.gif\" alt=\"Resend_Ticket_E-Mail.gif\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>After you purchase a ticket, the system will automatically send a confirmation e-mail to the address you have listed under your account or used during the guest check-out. If you wish to receive another copy of this e-mail confirmation at a later time, please follow the steps below: Log in&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[18,24],"ht-kb-tag":[],"class_list":["post-230","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ticketing","ht_kb_category-account"],"_links":{"self":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=230"}],"version-history":[{"count":7,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/230\/revisions"}],"predecessor-version":[{"id":1149,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=\/wp\/v2\/ht-kb\/230\/revisions\/1149"}],"wp:attachment":[{"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=230"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-category&post=230"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.hapspot.com\/index.php?rest_route=%2Fwp%2Fv2%2Fht-kb-tag&post=230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}