Important
Your ticket may not be refundable. Konnectclub will pass your request to the event organizer. However, all refund requests are subject to approval by the event organizer at their sole discretion.
To requesting a refund, you must log-in with your user account. After logging in, go to the event page, click on Manage ticket and then click Request refund. Enter a reason for requesting a refund.
Note
If more than 30 days have passed since you made the purchase, you will not be able to request a refund.
If your refund request is later approved, you will receive an email confirmation. The full amount of your purchase will go back to your original form of payment. It may take 5-10 business days to appear on your bank statement.
Tips
If you do not have a user account or are unable to log-in, or more than 30 days have passed since you made the purchase, please contact your event organizer directly to request a refund. Note that Konnectclub support team is not authorized to process any refund request.